About us
Veterans' backs, knees, hearing and mental health all have advocates, specialists and well-worn claim pathways. Teeth had almost nobody. That gap is the entire reason this organisation exists.
Our purpose
To empower veterans with the education, assessments and reporting they need to access funded dental treatment.
Our vision
That every veteran in need, regardless of their healthcare status or where they live, can easily understand and access the dental services, information and support they are entitled to.
We specialise in supporting the Australian veteran community to access the dental care they need and have earned. We do one thing: the diagnosis, assessment and reporting that establishes the link between an oral health condition and ADF service.
That is a narrow discipline, and it is deliberately narrow. It sits between the dental practice that treats you and the advocate that represents you, and it is the piece that has historically been missing.
What we stand on
Our team includes people who have served, working alongside experienced dental and medical practitioners. You won't have to explain your background from scratch, and you'll be dealing with people who understand both your dental health and the DVA system.
There are no out-of-pocket expenses to you for diagnosis, imaging, assessment or submission. Not a promotion, not contingent on outcome. If any part of your situation fell outside that, we would tell you first.
Eligibility should not depend on your postcode. We work with dental, medical and radiology providers across Australia: capital cities, regional centres and remote communities alike.
Every report is authored by an AHPRA-registered dental practitioner and written against the relevant Statements of Principles. We would rather submit one thorough assessment than ten thin ones.
If we don't think you have a claim, we will say so. If someone else is better placed to help, we will tell you who. We would rather lose the work than waste your time.
Oral health is a lifelong commitment. We stay available after the outcome to help you understand what it means and access the treatment it opens up.
Our team
Every case involves the same three roles: someone who has served and understands your background, a registered dentist who assesses and authors the report, and a coordinator who handles the evidence and the submission.
BDSc · AHPRA registered dental practitioner
Reviews every case, assesses the link between your oral condition and your service, and authors the report submitted to DVA.
Former Australian Defence Force member
Your first point of contact. Gathers your documentation, books your exams and imaging, and keeps you updated end to end.
DVA process specialist
Manages imaging, charting and clinical notes from providers nationwide, and handles the upload of your completed report to DVA.
Being straight with you
Not yet. We are building a network of treatment providers so that access is easier once your claim is accepted, but today we assess and report, but we do not treat. If you need treatment now, we will happily point you toward DVA-registered providers near you.
We produce the clinical evidence. We do not represent you to DVA, run your broader claim, or handle appeals. We work alongside advocates constantly and are glad to work with yours.
Nobody can, and you should be wary of anyone who does. Only DVA determines eligibility and entitlement. What we can promise is that the clinical evidence supporting your claim will be thorough, accurate and properly argued.
Not because we don't have grateful clients, but because we advertise a regulated health service. Under the Health Practitioner Regulation National Law, testimonials about clinical care are prohibited. Anyone in this space showing you patient reviews of clinical treatment is either not a health service or not complying.
Next step
You served. Getting the dental consequences of that service recognised shouldn't be another battle, and it shouldn't cost you anything. Tell us where you're at and we'll take it from there.
No cost, no obligation. If we're not the right fit we'll tell you, and point you somewhere that is.
